Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please see below for more information on our refund & Return policy.
If you are not satisfied with your order, or disappointed with the product or service, we would like to know more about your experience.
`To initiate exchange or return of order, please write to hello@shubhbuy.com, within 48 hours of placing the order.
Our team will examine the products returned to verify if the product is in a condition to be exchanged.
All returnable products must be accompanied with the original receipt, a return / exchange authorization number (received from the redressal team) and in saleable condition. Courier costs are non refundable and need to be borne by the customer.
Please note orders for Gift boxes are not applicable for exchange or refund. There is a provision of replacement.
If the products delivered to you are damaged/ defective, then only we can consider your return request. We may require photo of damaged product along with bill details.
RETURNS
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To initiate exchange or return of order, please write to hello@shubhbuy.com, within 48 hours of placing the order.
We offer returns or exchanges within 7 days of delivery for damaged or incorrect products.
Our team will examine the products returned to verify if the product is in a condition to be exchanged.
Approved exchange/replacement product will be delivered within 5-8 days
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 3-7 days from the receipt of your item to process your return. Refunds may take 1-2 day to appear on your credit bank account , refund will credited to original payment method.
If you have any questions concerning our return policy, please contact us at:
Mobile:917039003800
hello@shubhbuy.com
